Summersale: Up to -70% discount + Free shipping


Ordering Process

Where can I find more informations about a product?

All information and product advantages can be found on the product page. There you will find a short description of the product and if you scroll down the page, additional details highlighting the benefits, pictures and other information will be displayed. If you have any further questions, feel free to contact us, our customer support team will be happy to answer them.

Is the ordering process safe?

Yes, we only use 100% secure payment methods!s is your answer.

What payment methods do you accept?

We accept the following payment methods:

Credit card, Shop Pay, Google Pay, Paypal


What are the shipping costs?

We offer free shipping on all our orders.

When will I get my order?


After your order has been received, it currently takes 3-5 days for your product to be processed and shipped out of our warehouse. 

Once your item is ready to ship,

๐Ÿ‡บ๐Ÿ‡ธ US customers can expect their order within 4 to 16 working days.*
๐Ÿ‡ฆ๐Ÿ‡บ AU customers can expect their order within 4 to 16 working days.*
๐Ÿ‡จ๐Ÿ‡ฆ CA customers can expect their order within 4 to 16 working days.*
๐Ÿ‡ฌ๐Ÿ‡ง GB customers can expect their order within 4 to 16 working days.*

* Due to the current situation our delivery times are longer than usual. We kindly ask for your understanding. Additional delays may occur due to Covid19.

Where is my order?

After you have completed your purchase, you will receive a shipping confirmation with a tracking number. You can check the current location of your order here:

Product related Questions

Something is missing from my order?

If you ordered more than one product, it’s very likely that they will arrive separately as our products are made by various partners. You should receive tracking for each parcel as they are despatched, so please check the tracking on your missing item.

If you’re still unsure about the whereabouts of your missing item, shoot us an email, we will gladly assist you.

What if my order contains defective or damaged products?

For missing or incorrectly delivered items please contact us at Please provide your transaction reference number (order number) and send us a picrture of your received product (the size of the image file should be less than 1 MB). We will solve the problem as soon as possible.

What's the return policy?

You will find further information on our "Refund policy" page. Our customer service team is at your disposal and will gladly answer your questions.

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